Billing

Understanding Credits and How They Work

By SMB Sales Boost Team.

✓ Quick Answer

Credits are the currency you use to access lead data. Each new lead you view or export costs 1 credit. Previously exported leads are free to access again. On all plans, all your credits live in one combined balance - unused credits roll over each month, purchased credits go into the same balance, and nothing expires month to month while you keep your plan.

Understanding Credits in SMB Sales Boost

Credits are how you access lead data in SMB Sales Boost. Here is everything you need to know about how credits work.

How Credits Work

Your Credit Balance

Plan Credits - Included with your subscription. On all plans, all of your credits live in one combined balance: each billing cycle your plan's credits are added to that balance, unused credits roll over automatically, and any credits you purchase go into the same balance - nothing expires month to month while you keep your plan:

Plan Price Monthly Credits
Starter $49/mo 500
Growth $149/mo 2,000
Scale $499/mo 10,000
Platinum $1,999/mo 100,000
Enterprise $4,999/mo 250,000

Purchased Credits - Bought separately at your plan's overage rate. On all plans, purchased credits go straight into your combined balance and roll over month to month just like your plan credits.

Checking Your Balance

Controlling Credit Usage

Purchasing More Credits

If you need more credits beyond your monthly allocation:

Credit FAQ

Do unused monthly credits roll over? Yes - on all plans, all credits live in one combined balance, so unused credits roll over each billing cycle and never expire while you keep your plan. If you cancel your subscription, any remaining credit balance is forfeited when the subscription ends. If you downgrade your plan, your remaining balance expires when the downgrade takes effect at your next renewal.

Can I get a refund for unused credits? Credits are non-refundable. The first month money-back guarantee (Starter, Growth, and Scale plans only) covers your first subscription payment, not additional credit purchases.

Do I get charged per credit automatically? No, you only use credits when you actively search or export new leads. There are no surprise charges. Additional credit purchases, auto top-up, and the overage budget are separate, opt-in features. If you enable an overage budget, usage past a zero balance is billed to your card once per day at your plan's overage rate, up to the limit you set.


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