Billing

Understanding Credits and How They Work

By SMB Sales Boost Team.

✓ Quick Answer

Credits are the currency you use to access lead data. Each new lead you view or export costs 1 credit. Previously exported leads are free to access again. You get monthly credits with your subscription, and you can purchase additional permanent credits that never expire.

Understanding Credits in SMB Sales Boost

Credits are how you access lead data in SMB Sales Boost. Here is everything you need to know about how credits work.

How Credits Work

Credit Types

Monthly Credits - Included with your subscription plan, these reset at the start of each billing cycle:

Plan Price Monthly Credits
Starter $49/mo 500
Growth $149/mo 2,000
Scale $499/mo 10,000
Platinum $1,999/mo 100,000
Enterprise $4,999/mo 250,000

Permanent Credits - Purchased separately, these never expire and carry over month to month. They are used after your monthly credits run out.

Credit Priority

When you access a new lead, credits are consumed in this order:

  1. Monthly credits are used first
  2. Permanent credits are used after monthly credits are exhausted

Checking Your Balance

Controlling Credit Usage

Purchasing More Credits

If you need more credits beyond your monthly allocation:

Credit FAQ

Do unused monthly credits roll over? No, monthly credits reset each billing cycle. However, when you upgrade your plan, any unused monthly credits are automatically converted to permanent credits.

Can I get a refund for unused credits? Monthly credits are part of your subscription and are non-refundable. Permanent credit purchases are covered by our 30-day money-back guarantee (Starter, Growth, and Scale plans only).

Do I get charged per credit automatically? No, you only use credits when you actively search or export new leads. There are no surprise charges. Permanent credit purchases and auto top-up are separate, opt-in features.


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