Terms of Service

Last updated: October 5, 2026

1. Acceptance of Terms

SMB Sales Boost is a product of Secure Software Systems Inc. By accessing or using SMB Sales Boost ("the Service"), you agree to be bound by these Terms of Service. You must be at least 18 years old to use this Service.

2. Service Description

SMB Sales Boost is a lead generation platform that provides access to business contact information and leads for Small and Medium Businesses (SMBs). The Service includes access to a database of SMB business information, lead filtering and search capabilities, export functionality, and email scheduling services.

3. Account Registration & Security

To access the Service, you must register for an account. You agree to provide accurate information, maintain the security of your credentials, and accept responsibility for all activities under your account.

4. Data Usage Restrictions

You are prohibited from reselling or redistributing any data obtained through the Service, sharing data with third parties for commercial purposes, and creating derivative databases. Data is licensed solely for your own business development and sales prospecting.

5. Payment & Billing

The Service operates on credit-based subscription models: Starter ($49/month, 500 credits), Growth ($149/month, 2,000 credits), Scale ($499/month, 10,000 credits), Platinum ($1,999/month, 100,000 credits, $0.03/additional credit), and Enterprise ($4,999/month, 250,000 credits, $0.02/additional credit). The Starter, Growth and Scale plans start with a 14-day free trial: a valid payment method is required, nothing is charged when the trial begins, and the plan price is charged automatically at the end of day 14 unless you cancel before then (see Section 6). All payment processing is handled by Stripe. Credits have no cash value; your remaining credit balance (including unused, rolled-over, and purchased credits) is forfeited when your subscription ends, and expires when a plan downgrade takes effect at your next renewal date. You may optionally enable an overage budget allowing continued usage after your balance reaches zero, up to a limit you set per billing cycle; overage usage is billed at your plan's overage rate to your payment method on file once per day, and can be disabled at any time (overage already consumed but not yet billed is still charged once it reaches the $0.50 processing minimum; smaller remaining balances are waived). Automatic credit top-up and the overage budget are not available during a free trial.

6. Free Trial and No-Refund Policy

14-day free trial. The Starter, Growth and Scale plans start with a 14-day free trial. A valid payment method is required to start the trial. Nothing is charged when the trial begins. Our payment processor runs a validation check to confirm the payment method is usable, and your bank may briefly show that check as a pending authorization, which disappears within a few days. At the end of day 14 the price of your chosen plan is charged automatically to that payment method and your subscription continues monthly, unless you cancel before the trial ends. If you cancel during the trial you are never charged; your access and any remaining trial credits end on the trial end date. During the trial you receive 50% of your plan's monthly credit allocation, and unused trial credits carry over into your rolling credit balance when the trial converts to paid. If you activate a paid plan early, the trial credit allocation of the plan you activate, minus the trial credits you have already used, carries over into your rolling credit balance. If the charge at the end of the trial fails, the subscription is cancelled and the account becomes inactive; you may subscribe again at the normal price, but you are not eligible for a second trial.

One free trial per person. Trial eligibility is limited to one trial per person and is tracked by both email address and payment method, using an opaque payment-method identifier supplied by our payment processor. A repeat trial attempt starts the plan immediately as a paid subscription. Customers who have previously held a paid subscription are not eligible for a trial. The Platinum and Enterprise plans do not include a free trial.

No refunds - all charges are final. We do not offer refunds. All charges are final and non-refundable, including the first charge at the end of a free trial, every renewal, plan upgrades and early activations, additional credit purchases, and overage charges. The free trial is the evaluation period: cancel before it ends and you are never charged. Cancelling a subscription stops future charges but does not reverse a charge that has already been made. Payment disputes and chargebacks remain governed by the dispute clauses of these Terms.

7. Referral Program

Our affiliate program lets you earn up to $1,197 per referred customer. Self-referrals are prohibited and will result in account termination.

8. Prohibited Uses

You may not use the Service for any unlawful purpose, attempt to interfere with the Service, or access data through unauthorized means.

9. Intellectual Property

All content, features, and functionality of the Service are owned by SMB Sales Boost and protected by copyright and trademark laws.

10. Liability Limitations

The Service is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

11. Email Communications

Consent to Email Communications

By providing your email address to SMB Sales Boost through any means, including but not limited to account creation, account linking, surveys, offers for discounts, discount extensions, or any other method by which we may collect email addresses, you agree that we may send you special offers about SMB Sales Boost and/or information about SMB Sales Boost services and features. Specifically, you consent to receive occasional emails from us regarding:

You also agree to receive product updates and offers by email; you can unsubscribe at any time.

Unsubscribe Rights: You have the right to unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of any email we send you, or by turning off Product updates and offers under Email preferences in your dashboard Settings. Unsubscribing is instant and will immediately stop all promotional communications.

Important Notice: Please do not mark our emails as spam. Marking emails as spam negatively affects our email delivery system and may cause technical issues that could result in you continuing to receive emails. Instead, please use the unsubscribe link for immediate removal from our mailing list.

Note: Even after unsubscribing from promotional emails, you will still receive essential service-related emails such as password resets, billing notifications, and account security alerts.

Automated Email Report Responsibility

If you sign up for automated email reports or scheduled lead delivery, it is your responsibility to ensure you are receiving these emails as configured. Issues preventing email delivery may include:

Pause & Resume: You may manually pause and resume individual email schedules from your dashboard at any time while your subscription is active. For credit-based plans (Starter, Growth, Scale), resuming a paused schedule requires having available credits. Schedules are automatically paused when your subscription expires or your credits are exhausted, and may be resumed once your subscription is reactivated and credits are available.

If you are not receiving automated email reports or wish to change the email address where you receive reports, it is your responsibility to contact our support team at support@smbsalesboost.com. We are not responsible for missed reports if you do not notify us of delivery issues or request email address changes.

12. Contact Information

For questions about these terms, contact us at support@smbsalesboost.com. To request removal of your data, use our data removal request form. See also our Privacy Policy.

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